Remote Monitoring
Discover CX Unify, an agnostic platform for AV and IT professionals. Monitor, manage and remediate devices with ease using real-time dashboards and support services.
Remote Monitoring Provides Anytime, Anywhere Peace of Mind
Empower your AV/IT operations with CX Unify—an agnostic platform designed for integrators and IT professionals to monitor, manage and remediate AV/IT systems effortlessly. Boost efficiency and user experience with our robust software and services all in one simple, scalable solution.
Take Control of Your Tech Environment
Liberty CX Unify provides an agnostic, holistic platform for monitoring and managing AV, UC and IoT devices and systems. Offering a single pane of glass experience, which collects and organizes real-time network and device data. View your system as consolidated dashboards, detailed location views, or by filtering what matters most to you. Proactive alerts and critical insights are always at your fingertips, enabling support teams with the tools and information they need. Maintain system uptime by:
- Quickly assess device health
- Pinpoint issues by location
- Anticipate potential issues
- Push event notifications
Enhance Operational Efficiency and Reduce Downtime
Liberty CX Unify is built on a simple, intuitive structure that ensures consistency across deployments through standards, room templates, and integrated asset management. This streamlined approach enables service teams to quickly drill down into spaces, delivering quicker, more effective support. CX Unify remediation tools allow for remote troubleshooting and issue resolution, boosting system uptime, team confidence, and overall operational efficiency. Minimize service interruptions by:
- Exporting location details
- Accessing key data like device warranties and room information
- Remotely updating firmware
- Providing instant access to room and device history
On Demand Support, Proactive Prevention, and Seamless Remediation
Liberty CX Support and CX Support+ services enhance the remote remediation capabilities of CX Unify. Quickly resolving user errors while ensuring seamless and consistent technology experiences. With CX Support, in-room participants can access room/device documentation or technical assistance directly from their phones by tapping an NFC tag or scanning a QR code, without the need for additional software.
To get meetings back on track, CX Support+ offers a live concierge service with remote device control. Comprehensive support is provided via live in-room video communication, increasing uptime and operational efficiency.
Request for Demo
Fill out the form below to request a demo and more information on Liberty CX Unify to experience it live in action.